Last updated: August 14, 2026
1. 30-Day Money-Back Guarantee
If you are not satisfied with your Mobivable subscription, you may request a full refund within thirty (30) days of your initial purchase. The guarantee applies to first-time purchases of any paid plan.
2. How to Request a Refund
Email support@mobivable.dev from the address on your account and include your order or payment reference. We will process eligible refunds through Stripe back to your original payment method.
Refunds typically post within 5–10 business days, depending on your bank or card provider.
3. Renewals & Subscription Cancellations
You can cancel your subscription at any time from the billing portal accessible in your dashboard. Cancellation stops future renewals; your plan remains active until the end of the current billing period.
Refunds for renewal charges are evaluated on a case-by-case basis, including for unintended renewals or where the Service has been substantially unavailable. We will not unreasonably withhold approval for such requests.
4. Chargebacks
Before initiating a chargeback with your card issuer, please contact us. Most billing issues can be resolved quickly and directly without a chargeback.
5. Contact
AksData AI Corp · support@mobivable.dev